Legal documents

Xbazee Privacy Policy — How Your Information Is Protected

Your personal information is completely secure at xbazee. This Privacy Policy explains what data is collected, why it is collected, and how we protect your privacy.

Last Updated: January 2026 SSL encrypted Applicable: Bangladesh
Important: This Privacy Policy applies to the use of the xbazee website and mobile app. By using the platform, you agree to this policy.

1 Introduction

Xbazee (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how xbazee collects, uses, stores, and protects your personal information.

We always operate with full transparency to earn the trust of millions of users in Bangladesh. By reading this policy, you will learn:

  • What information we collect from you and why.
  • How your information is used and kept secure.
  • What rights you have over your information.
  • Whether your information is shared with any third parties.

This policy xbazee.pro Applies to the website and associated mobile applications. If you have any questions, our support team is always ready to help.

2 What Information We Collect

Xbazee only collects information that is necessary to provide you with the best possible service. We collect the following types of information:

A. Identification Information
  • Full name, date of birth, and gender
  • National ID or passport number (for KYC verification)
  • Address and country of residence
B. Contact Information
  • Email address
  • Mobile number
C. Financial Information
  • BKash, Nagad, or Rocket number
  • Transaction history (deposits and withdrawals)
  • Bank account details (where applicable)
D. Technical Information
  • IP address, browser type and version
  • Device information (operating system, model)
  • Session duration and page visit history
E. Gaming & Betting Information
  • Betting history and favorite sports
  • Bonus usage history
  • Win & Loss Records
Please Note: xbazee never stores your password in plain text — passwords are always kept as encrypted hashes.

3 How We Collect Information

Xbazee collects your information through three main methods:

  • Directly from you: Information you provide directly during registration, login, KYC verification, deposits, or withdrawals.
  • Automatically: When you browse the platform, technical information is collected through cookies, log files, and tracking technologies.
  • From Third Parties: Necessary information may be obtained from payment providers (bKash, Nagad, Rocket) or identity verification agencies.

We only collect information for legitimate purposes and only to the extent necessary. No excessive or irrelevant data is collected.

4 Why We Use Your Information

Xbazee uses your information for the following purposes:

Purpose Data Used Legal basis
Account creation and management Name, email, mobile number Contract Compliance
KYC and age verification NID/passport, date of birth Legal obligations
Payment Processing Mobile banking number Contract Compliance
Customer Support All contact information Legitimate Interest
Fraud Prevention IP, device, transactions Legal obligations
Promotional Communications Email, mobile Your consent
Platform Improvement Browsing and gaming data Legitimate Interest

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.

5 Who We Share Information With

Xbazee never sells your personal information. However, it may be shared in the following limited circumstances:

  • Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, and other payment partners to process transactions.
  • Identity Verification Agencies: Identity verification data may be shared with trusted third parties as part of the KYC process.
  • Legal authorities: If a valid order is received from a court or government authority, information will be provided as required by law.
  • Technology Service Providers: Cloud storage and cybersecurity providers — all operating under strict confidentiality agreements with xbazee.
Please Confirm: In each of the above cases, only the minimum necessary information is shared. xbazee does not share your information with any third party for marketing or advertising purposes.

6 Cookie Policy

Xbazee's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:
  • Essential cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preference, theme settings, and other personalised experience options.
  • Analytics Cookies: Data on which pages are visited most and where users run into issues is used to improve the platform.
  • Security Cookies: Used to prevent fraudulent login attempts and account hijacking.

Non-essential cookies can be disabled from your browser settings, though some platform features may not function properly as a result.

7 Data Protection

Xbazee uses industry-standard security technology to protect your personal and financial information. Our security measures include:

  • SSL/TLS encryption: All data transferred between your browser and our servers is protected by 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Encrypted Database: All stored sensitive data is kept in encrypted form.
  • Restricted Access Control: Only authorized personnel can access data on a need-to-know basis.
Your responsibilities: We do our best to keep your data secure, but never share your password or login details with anyone. If you notice any suspicious activity, contact our support team immediately.

8 Data Retention Period

Xbazee retains your information for as long as necessary. The general policy is:

  • Active Account: All information is retained for as long as the account remains active.
  • Closed Accounts: Even after account closure, certain information may be retained for up to 5 years to meet legal obligations.
  • Financial transactions: Transaction records are retained for up to 7 years in accordance with financial regulatory requirements.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are retained for a maximum of 1 year.

After the specified retention period, data is securely deleted or anonymized so that you can no longer be identified.

9 Your rights

Every registered user on xbazee has the following rights regarding their personal information:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction.

Right to Erasure

In certain circumstances, you may request that your data be deleted (the "right to be forgotten").

Right to Restrict Processing

You may request that the processing of your information be temporarily restricted for specific reasons.

Right to Data Portability

The right to receive your information in a machine-readable format and transfer it elsewhere.

Right to object

You may object to the use of your data on the basis of legitimate interest or for direct marketing purposes.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

10 Policy Updates

Xbazee may update this Privacy Policy as needed. When changes are made:

  • The updated version will be published on this page with the date of the change noted.
  • For significant changes, you will be notified via your registered email or an in-app notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy. If you have any questions, please contact our support team.

Why Trust xbazee

Xbazee's commitment to protecting your privacy

We back our commitment to your data security with action, not just words.

256-bit SSL Encryption

Every transaction and login is encrypted with 256-bit SSL technology. xbazee meets international banking security standards.

No Data Sales

Xbazee never sells your personal information to third parties for marketing or advertising purposes — this is our core commitment.

Strict KYC Verification

Every account is verified through KYC, which helps prevent fraud and unauthorized use while protecting legitimate users.

Two-Factor Authentication

Keep your account more secure by enabling OTP or app-based two-factor authentication (2FA) at login.

Regular Security Audits

Third-party cybersecurity experts regularly audit xbazee's systems to identify and promptly address any vulnerabilities.

You are in control

You have full rights to view, update, or delete your information. Manage your data at any time through our support team.

Join xbazee

Start playing on a safe and trusted platform

Your information is fully secure. Register now and step into the exciting world of betting and gaming at xbazee.

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